Returns & Exchanges Policy
We want you to love your vintage-inspired footwear, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Please ensure shoes are tried on over carpeted surfaces to prevent scuffing the soles, as damaged items cannot be accepted.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unworn shoes in their original Re-Mix box and secure them inside a sturdy shipping container to prevent damage during transit.
- 3.Affix the Label
Print the provided prepaid shipping label and attach it to the outside of your package, ensuring any old labels are completely covered.
- 4.Drop Off and Track
Hand your package to the designated carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
